Environmental Resource Site for SME Manufacturers
   
  Technical Helpline (852) 2784 0100
Organizer:
FHKI
Implementation Agent:
Business Environment Council
Funded by:
Trade & Industry Department
   
 

Frequently Asked Questions

1. What is OKD?
  OKD stands for "One-stop Knowledge Database". The OKD is developed in the form of an internet platform to allow free access by local and PRD SME manufacturers. The OKD will be a frontline deliverable for SMEs to acquire first hand information on the updated global standards and requirements from their clients and global partners. The OKD also serves as a management tool to help SME understand their performance not only by benchmarking, but also through self-evaluation. Trade-specific guidelines and technical advice will also be a key component of the OKD.
   
2. What is META service?
  META stands for "Meet-the-Advisor". The META service is designed to solve the complicated environmental problems, which cannot be solved in simple words by the hotline operators. .Appointment to meet the project advisor will be arranged through the hotline operator after simple assessment on the problem from enquirer. This arrangement provides a "face-to-face" opportunity of free advisory to the industry and echoes the project's aim by creating the most direct communication interface between SME users and our technical professionals. In case of extreme support, the project advisors will perform site visits to the SME operations (traveling fee shall be covered by users) and assist SMEs to address the missing links and gaps in their operations.
   
3. Do I have to pay for the META service?
  No. The service is free of charge.
   
4. What kind of environmental support can I get from the Helpline and META service?
  The priority areas of environmental supports offered by the helpline and META service include,
 
a. Energy conservation: incorporation of energy saving mechanisms or adoption of renewable energy, etc.
b. Water management: incorporation of water saving mechanisms, water recycling, etc.
c. Waste Discharge Reduction & Treatment: proper handling and reduction of solid wastes, liquid wastes, hazardous & chemical wastes, etc.
d. Recycling of resources: incorporation of technology and systems to recycle resources
e. Air emissions: reduction of vehicular emissions, reduction of air emissions from production, etc. or improvement of indoor air quality
f. Noise abatement: elimination of noise, or noise reduction measures, etc.
g. Green Management:
 
  • Product Eco-design: incorporation of environmentally friendly features into product design
  • Cleaner production: incorporation of measures in the production processes that result in a lesser environment burden or impact
  • Green procurement: use of environmentally friendly products that result in a lesser environment burden or impact
  • Corporate governance: environmental reporting, sustainability reporting, etc.
   
5. What is the office hour of the Technical Helpline?
  9:00am - 5:00pm from Monday to Friday (TBC)
   
6. How can I join the Apprentice Scheme?
  Details will be announced on the OKD website in early 2008 (TBC)
   
7. How can I benchmark with typical Environmental Management System?
  Please see the "Tools" section.
   
8. Where can I find benchmarking tools?
  Please see the "Tools" section.
   
9. What is an Environmental Management System?
  Please see the "Tools" section.
   
10. What are the resource requirements of an Environmental Management System?
  Please see the "Tools" section.
   
11. What are the key environmental issues of my industry?
  Please see the "Key Environmental Issues" section.
   
12. Where can I get basic environmental support?
  You can use our Technical Helpline or "Meet-the-Advisor" services.
   
13. Where can I get the environmental legislation and requirements relevant to my trade?
  Please see the "Relevant Legislation" section.
   
14. Where can I find the best practices or guidelines for my trade?

  Please see the "Tools" section.
   
   
Disclaimer
© 2007 Federation of Hong Kong Industries. All rights reserved.